Terms of Service
Last updated: October 2026
Welcome to Seraffina. By accessing or using our website at seraffina.com and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. About Us
Seraffina is an online retailer of women’s clothing and accessories. We operate this website to offer our products to customers in the United States and internationally.
2. Eligibility
By placing an order, you confirm that you are at least 18 years of age, or have obtained the consent of a parent or legal guardian, and that the information you provide is accurate, complete, and current.
3. Products and Descriptions
We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate. All product descriptions, images, and specifications are provided for informational purposes and may be updated without notice.
4. Pricing
All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors and to refuse or cancel orders placed at an incorrect price.
5. Orders and Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or description, or suspicion of fraud. You will receive an email confirmation once your order is accepted.
6. Payment
Payment must be received in full before your order is processed. We use secure third-party payment processors and do not store your full payment card details on our servers.
7. Shipping and Delivery
Shipping times and costs are described in our Shipping Policy. Delivery estimates are not guaranteed and may vary due to customs, carrier delays, or circumstances beyond our control.
8. Returns and Refunds
Our return and refund terms are set out in our Refund Policy. Please review it before placing an order.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Seraffina or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
10. Prohibited Uses
You agree not to use this website for any unlawful purpose, to attempt to gain unauthorized access to our systems, to interfere with the operation of the site, or to engage in any activity that could harm Seraffina or other users.
11. Limitation of Liability
To the maximum extent permitted by law, Seraffina shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
13. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of those changes.
14. Contact Us
If you have any questions about these Terms, please contact us at our contact page.