Seraffina (“we”, “us”, “our”) operates the website seraffina.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.Information We CollectWe collect information that you provide directly to us, including: your name, email address, shipping and billing address, phone number, and payment information when you place an order, create an account, subscribe to our newsletter, or contact us. We also automatically collect certain information when you visit the Site, including your IP address, browser type, device information, pages visited, and referring URL, through cookies and similar technologies.How We Use Your InformationWe use the information we collect to: process and fulfill your orders, including shipping and payment processing; communicate with you about your orders, products, and promotions; personalize your shopping experience; improve our Site, products, and services; prevent fraud and maintain the security of our Site; and comply with legal obligations.CookiesOur Site uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.Sharing Your InformationWe do not sell your personal information. We share your information with trusted third parties who help us operate our business, including: payment processors (to process your payments securely), shipping carriers (to deliver your orders), email and marketing service providers, and analytics providers. These third parties are required to protect your information and use it only for the purposes we specify.Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.Your RightsDepending on your location, you may have the right to access, correct, update, or delete your personal information, or to opt out of marketing communications. To exercise these rights, please contact us using the details below.Children’s PrivacyOur Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.Contact UsIf you have any questions about this Privacy Policy or our data practices, please contact us at: info@seraffina.com